关于英文道歉信汇编8篇
在平凡的生活中,越来越多人会去使用道歉信,通过道歉信可以更好地表示陪礼道歉,消除曲解。那么你有了解过道歉信吗?以下是小编收集整理的英文道歉信8篇,欢迎阅读,希望大家能够喜欢。
英文道歉信 篇1
To Mr/Ms/Mrs/Professor I want to sincerely apologize for playing games in my electronic dictionary during Wednesday's class.
More importantly, I really want to apologize for pointing finger at you when you said you could only give my electronic dictionary back the next day.
After this, I realized how impuslive I was, I should not do things like playing games during class, and especially, pointing finger at someone that I should respect.
Please forgive me for what I have done and I promise I will never do things like this again.
Sincerely
XXX
英文道歉信 篇2
Hello from Amazon.ca
I completely understand your concern in this regard.Please accept our sincere apologies for this listing on our website.
Customer feedback like yours really helps us continue to improve our store and provide better service to our customers.
This being the reason, I’ve forwarded the information regarding this listing to the appropriate people internally to investigate further and to take appropriate actions to remove Suicide T-shirts related items from our website as soon as possible.
We realize this incident reflects negatively upon Amazon.ca
and the feedback you've provided has been passed on to the relevant people.
We do want to make sure that our site is safe and convenient for all buyers, and for that reason there are rules governing the listing of certain items.
Since I've forwarded this to the appropriate department I can assure you that soon we will remove this item from our website.
In addition to a wide selection of items, one of our aims at Amazon.ca is to provide a convenient and efficient service; in this case, we have not met that standard, please accept my sincere apologies.
I'm very sorry about all of this. I hope you'll consider this an isolated incident and give us another chance in the future. Thanks for your patience and understanding. Thanks for giving us time to find the best solution.
We'd appreciate your feedback. Please use the links below to tell us about your experience today.
Best regards,
Kumaresh R.
英文道歉信 篇3
游客朋友们:
首先我们真心感谢桅子花开、海星以及马来吸呀等几位网友给我们所提的意见,今年在政府论坛上有两封公开批评我们的帖子,说实在的,刚刚看到的时候,心里确实是堵得慌的,不高兴的,总觉得目前国内旅游市场大环境就是这个样子,大社不强,小社散差,从业人员服务意识、技能普遍不强等等,刚开始,我们确实给自己找了一些自我安慰的借口。
现在再认真思考这个问题,我们觉得,做为从业人员有责任、有义务,也必须为游客提供更为轻松、快乐的旅游时光。坦诚的说,今年7、8两个暑期月份下来,在我们质检回访过程中,所发现存在质量问题的,游客投诉到公司的也绝不仅此两例。
我们总结分析下来,存在质量问题的主要是散客出游群体,暑期质量问题一般容易出现在车辆空调不好,某些导游态度存在问题,以及住房条件较差等方面。目前旅行社的存在方式大体上分为三类,一类是组团旅行社,我们**就是这样类型的旅行社,面向终端客户收取客源;一类是地接旅行社,主要接待外地游客来本地旅游;第三类是同行批发旅行社,如扬州苏之旅旅行社,仪征旅行社同行受制于客源量问题,收到游客报名后,无法独立发团,只能交给这样的批发旅行社统一发团。这种现状就导至了组团旅行社对散客质量的`掌控从很大程度上受制于同行批发旅行社,从某种程度上来说,仪征散客出游,选择哪家旅行社报名的差别是不大的,唯一的区别所在是旅行社经营者的思路,以及遇质量投诉后,规模大一些的旅行社对批发旅行社的牵制能力会更强一些,仅此两点而已。
关乎旅游质量还有一个很重要的点,就是导游,景点美不美,全靠导游一张嘴。好的导游除了在讲解上会更为精彩外,对于游客心理的把握能力通常也会很强,会有较强的协调沟通能力,而目前导游的生存状态基本上都是以兼职为主,这种生存状态,也从很大程度上导致了其责任心的下降,因其兼职故而也缺少有效的服务技能培训。旅行社不是不想有自己的全职导游,而是因为旅游业的季节性特别强,旺季再多导游也不够用,进入12月份以后的3个月淡季对于小旅行社而言,可能1个导游都嫌多,这个微利行业人力成本应该是最大的成本了,所以这种季节性的特点也导致旅行社不敢、不能用过多的全职导游。我们公司目前全职导游有16名,在扬州地区算得上是规模庞大的一支导游队伍了,但也只能应对平常季节的客流量,遇上旺季,也只能望洋兴叹,比如贴子中所提到的西安团队,就是一个主要由兼职导游带队的团队。
从我们自身的角度来讲,我们必须认真反思这个行业,认真反思自已,如果不能真正将客户赢这个第一戒写到我们每个员工心里去,**旅行社终将被市场淘汰。从上周起,我们已经开始在竭尽全力探讨游客旅游体验的问题,我们希望尽快将我们的服务意识、服务技能,迅速从对人的服务,提升至对客户的服务。我们将尽已所能去改造现有的工作流程,我们相信,从我们做起,终将能够逐步改变旅游业的现状,终将实现给游客创造轻松快乐时光这个最终目标。当然,接下来可能还会有质量问题出现,还会有游客投诉,但我们会以最好的状态,迅速处理这类的质量问题,给游客一个尽可能满意的答复。
英文道歉信 篇4
Dear ______,
Much to my regret / I am terribly sorry that I am unable to ______ . It is mainly because at that time I will be full occupied by which is quite out of my expectation, and that conflicts with your . Therefore I am forced to adjust my schedule and cannot make my presence on your . I sincerely hope that you will enjoy a good time. By the way, can we have dinner together some time next week? I hope to see you soon. I am really sorry again and I trust that you will understand.
Yours sincerely,
xx
英文道歉信 篇5
Dear counselor, miss li:
Today, I am sending you this apology with regret and regret. I think it's really inappropriate for me to skip class. I decided not to skip class. I hereby apologize to you for the apology.
Not long ago, I entered university, I should redouble my efforts in learning, but I failed to live up to the teachers, parents and students trust, I missed a good freshman study time.
Although I did not skip school to go home, but stayed on the road to play for a long time, because of May Day, I missed three days of study time. So I wasted all my precious study time, but I didn't really want to go to school.
As for my mistakes in skipping classes, I know the teachers are very angry. The teacher carefully prepared the class, are paid hard sweat. It's a great loss to my life.
Excuse me, counselor Li, I've made a serious mistake in principle this time. An error has occurred, so I must in the next period of time to make up for.
This:
So sorry!
XX
XXXX XX XX
英文道歉信 篇6
Distinguished guests:
Welcome to our hotel, the hotel expressed very thanks. As the hotel has recently opened, there are inadequacies in the service and decoration, hope you give more understanding, and this inconvenience to you, I would like to express my sincere apologies.
Your advice to us:
We know the customer-oriented brand concept, it is also your comments, let us see the service quality defects, once again thank you for your comments, we will improve and strengthen the corresponding business processes in the future of management training.
We look forward to seeing you again.
英文道歉信 篇7
Dear ________,
I am excessively sorry to say/tell you that ①_____ (直接表达自己不能实现先前的愿望或约定). ②Now, I am writing you this letter of apology to show my deep regret_______ (表达歉意). ③Please accept my sincere apology__________(诚恳希望对方能接受道歉). ④I fear you are displeased at _________(表达出自己的心情,并请求对方原谅).⑤I hope you will understand me and excuse me for__________(过渡句). ⑥Let me explain(开始介绍道歉的原因). ⑦The reason for my delay/absence was that _________(阐述自己当时的处境和情况). ⑧I had no way out because _______ (总结自己道歉的`原因). ⑨Therefore it’s not in my power to ___________(希望下次再次实现愿望). ⑩Naturally, I want to suggest ____________. I shall be glad if you will kindly write and tell me when and where you____________(约定下次约会的时间和地点)
We may meet again and I hope to see you soon.
Sincerely Yours,
Li Hua
英文道歉信 篇8
Dear Bob,
Im writing to apologize for having forgotten to return the the Beatles CD to you when I left Canada,I was in such a hurry that I packed everything in my luggage without checking carefully.Had I paid more attention then,I wouldnt have made such a stupid mistake.
Now something must be done to solve the problem because I understand you cherish the CD enormously.I can either send it to you by express mail or alternatively compensate you at a reasonable price.If you do not mind,I may bring it back to you next time I go to Canada.
Please let me know which solution you prefer at your earliest convenience.I really hope you will accept my sincere apology.
Faithfully yours,
Li ming
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